Privacy Policy (Last updated: April 2025)

When you:

• subscribe to or register any of our services including the Service;

• enquire information about a product or service of ours;

• contact us with an enquiry or complaint;

• use our products or services including the Service;

• take part in our market research;

• visit or browse our websites; or

• purchase a product or services from us through the telephone, online, meeting with us or via the Apple App Store or the Google Play Store,

  
  

  we will collect your personal data or your actions for the purposes for providing our services to you. We may also collect your personal data from other organizations such as your schools or employers.

  
  

  "Personal data", when used herein, shall include, but not limited to, your name (English and Chinese full names); HKID number, contact details such as telephone number, email address, correspondence address and/or billing address; payment details including credit card information; your date of birth; your preferences for particular products, services or your hobbies and leisure activities; name of your school or employer, title, class, class number, academic results, school ID number; usage data via Google Analytics and etc..

  
  

  We may use and analyse the personal data for the following purposes:

  
  

• for the daily operation of our services provided to customers;

• designing services or products for customers' use;

• processing your order and providing the products and services that you have bought from us and keeping you updated with the progress of your order;

• keeping you updated of our latest offers or promotions and marketing of the products and services offered by us from time to time;

• assisting you with any products or services enquiries, including investigating and resolving service affecting issues and dealing with any billing queries you may have;

• billing you for using our products or services;

• protecting our network including managing the volume of data and other use of our network;

• analysing usage of our products and services by you and other customers so that we can further improve our products and services and/or better tailor the type of products and services presented to customers;

• carrying out research and statistical analysis and monitoring customer use of our products and services on an anonymous basis;

• assisting us in fraud and crime prevention;

• contacting you, your school or your employer (as the case maybe) if necessary.

  
  

  Personal data will only be retained for as long as we need it unless the personal data is also retained to satisfy any applicable statutory or contractual obligations or for the purpose of investigation, detection and prosecution of crime.

  
  

  You agree, confirm and acknowledge that we may disclose your personal data to the following parties:

  
  

• any of our group companies and affiliates;

• third party contractors, agents or suppliers who are involved in designing and developing our products and services or provide services to us in connection with the operation of our business;

• professional advisers (which shall include lawyers and auditors);

• law-enforcement or government bodies, regulatory bodies, courts or as required by law;

• your school or employer (including former school/employer); or

• any person to whom we are under an obligation to make disclosure under the requirements of any law binding on us or under and for the purposes of any guidelines issued by regulatory or other authorities with which we are expected to comply.

We have adequate measures to protect your personal data from unauthorized access, accidental loss or destruction. If it is necessary for us to transfer your personal data to other group companies or service providers outside of Hong Kong, we will take reasonable steps to ensure that your personal data is used by such third parties in accordance with our Privacy Policy. By using the Service, you agree and confirm that we can transfer your personal data in accordance with these Terms (including our Privacy Policy).

In accordance with the terms of the Personal Data (Privacy) Ordinance ("the Ordinance") and subject to exemptions specified in the Ordinance, you have the right to request access to and correction of the Personal Information held by us about you. If you wish to access or correct your personal data, please contact our data protection officer at info@edvenue.com.

Our Privacy Policy may change from time to time. We will post the latest version of our Privacy Policy on our website edvenue.com. In the event of inconsistency or conflict between the version posted on our website and the previous versions, the version posted on our website shall prevail.